Inquiry or Reservation & Cancellation Policy

Please send us an e-mail for your inquiries or reservations. However, please advise us the following for reservation:

  1. Name of Guest
  2. Travel Destination
  3. Travel Dates
  4. Flight Details
  5. Number of Pax (children if any) & number of rooms for hotel reservation
  6. Contact Number
  7. Email Address

Cancellation policy

Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services, tickets and denied visa.

Important Terms

Early arrival or departure (between 2200 hrs to 0900 hrs) surcharge for airport transfer shall apply on tour packages.

Extra bed/triple room for hotel reservation is subject to availability upon booking.

For the pax who cannot pass the immigration in the International airport, the tour fare is non-rebookable, non-transferable & non-refundable.

The hotel standard check-in time is at 1400 hrs and standard check out time is 1200 hrs. While late checkout is subject to room availability but not later than 1400 hrs. Be advised that late checkouts will automatically charge one more night.

Packages are applicable for Philippine passport holders only with valid visa (if applicable). All foreign passport holders will incur a surcharge which depends on their nationality (TBA by the hotel).

In addition to, please ensure that passport(s) have at least six (6) months validity from the date of travel. It is the passengers responsibility to ensure that you have the valid travel documents including applicable visa if required.

Thus, the case of force majeure, for instance, emergency and accidents. As well as, storm, rally, typhoon etc. which are beyond our control. MM Farinas Travel and Tours will not be liable to any surcharges/penalties imposed by the hotel and other suppliers.

All bookings are subject to advance reservation and room space availability upon point of booking made only.

Room categories (bed configuration) are subject to availability upon check in. And all rates are subject to change without prior notice.

For reservation & cancellation, you can contact us through the following: